Help Center · Contact support

How do I contact support?

Live chat, tickets, email and Telegram — we usually reply within 24 hours.

  • Live chat: bottom-right of the app or user center; common questions are answered instantly.
  • Tickets: "Tickets" in the user center — choose a category and attach screenshots.
  • Email: support@vpncheap.io
  • Telegram: see the Contact page.

Include your account email, when it happened and a screenshot so we can help faster.

Still need help?

Open the live chat in the app or user center, or submit a ticket — we'll get back to you soon.

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